LEADERSHIP: Fundamental Management Skills (New & Emerging Leaders)

• DURATION: 1-Day Workshop

• COURSE DESCRIPTION:

Becoming a manager is an exciting step, but it also comes with new challenges. This one-day workshop is designed to help newly promoted managers build the confidence, mindset, and essential skills needed to lead effectively. 

Through interactive sessions and practical tools, participants will learn how to communicate with clarity, delegate with purpose, manage team performance, and motivate others.

• TRAINING OBJECTIVES:

This training aims to help new managers transition successfully into their leadership roles. Participants will learn how to manage people with greater confidence, delegate effectively, communicate clearly, and address performance issues. You will also explore how to motivate your team and build a foundation for long-term success as a manager.

• KEY LEARNING OUTCOMES:

By the end of this course, participants will be able to:

• Describe the key responsibilities of a manager and how they differ from individual contributor roles.

• Apply basic leadership and communication techniques to guide and support their team.

• Delegate tasks with clarity and ensure accountability.

• Provide constructive feedback to reinforce or improve performance.

• Recognize what motivates team members and how to foster engagement.

• WHO SHOULD ATTEND? 

This course is ideal for newly promoted supervisors or managers, team leaders with limited experience in people management, as well as high-potential employees who are expected to take on a management role within the next 6 to 12 months. It is especially useful for those preparing to lead teams for the first time and looking to build a strong foundation of essential management skills.

• COURSE REQUIREMENTS:

This course does not require any prior technical skills or formal qualifications. Participants should be open-minded, willing to reflect on their management style, and eager to improve their ability to lead and support others.

• MODULES:

Module 1: Stepping into Management

This module introduces the shift from individual contributor to manager. Participants will reflect on their new responsibilities and learn how to avoid common mistakes new managers make.

Module 2: Communication & Delegation

Participants will practice assertive communication and active listening. They will learn how to delegate tasks clearly and how to empower others while maintaining accountability.

Module 3: Motivation & Feedback

This session focuses on understanding what motivates people at work and how to provide constructive feedback. Participants will explore simple strategies to recognize good performance and address challenges.

Module 4: Managing Performance, Building Trust & Action Planning

The final session guides participants in setting clear expectations, monitoring progress, and building trust within the team. A simple performance management framework will be introduced for daily use.

Participants will also create a personal action plan to apply their learning and strengthen their management practice after the training.

• TRAINING METHODS:

• Structured sessions with clear goals, activities, and wrap-ups.

• Engaging mix of lectures, discussions, role-plays, peer sharing, and hands-on tasks.

• Facilitator-led, adaptive, and participatory approach.

• Content tailored to audience needs and outcomes.

• Includes action planning and personal reflection.

• BEYOND THE TRAINING: CONDITIONS PRACTICE & COACHING

The real impact comes from applying what you’ve learned. Keep the momentum by:

• Action Planning: Revisit your personal plans, set reminders, and track progress.

• Peer Support: Stay connected with fellow participants to share progress and stay accountable.